Shipping policy

Shipping Policy:

At Play Street Museum Kuwait, we aim to provide a smooth and efficient shipping experience for all our customers.

1. Processing Time:

   • Orders are processed within 24 hours after receiving payment confirmation.

   • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times:

   • We offer standard and expedited shipping options. Delivery times vary based on your location and selected shipping method.

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3. Shipping Fees:

   • Shipping costs are calculated at checkout.

   • Free shipping may be available on orders over a specified amount during promotional periods..

4. International Shipping:

   • Currently, we only offer shipping within Kuwait. For inquiries about international shipping, please contact our customer service team.

5. Damaged or Lost Items:

   • If your order arrives damaged or is lost in transit, please contact us within 14 days of receiving your order for assistance.

   • Provide your order number and photos of the damaged item(s) to help us resolve the issue promptly.

Thank you for choosing Play Street Museum Kuwait. We look forward to creating joyful, memorable experiences for your family!